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Overview
BillingNetwork support is dedicated to provide prompt, courteous and effective customer service to our clients and partners. Our support staffs' primary goal is to ensure our clients are satisfied with their relationship with BillingNetwork, and that issues are resolved in a timely manner.
This section of the BillingNetwork outlines:
- Documentation - A complete library of BillingNetwork documentation available to DirectAccess clients in pdf format.
- Upgrades - Access to information regarding latest upgrades to BillingNetwork's DirectAccess, and what they means to your practice.
- FAQs - Answers to common questions asked by clients.
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DirectAccess Training
BillingNetwork provides training at our site, at your site, or online. Training is available in two hour blocks and must be scheduled in advance. Contact us for pricing information.
Technical support is not required at the client site as DirectAccess resides at BillingNetwork location. Therefore, all technical support is performed remotely.
BillingNetwork will ensure your billing information is available 24/7 with our in-house technical support program, daily back-ups, and redundant systems.
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